Refund & Return Policy
Last updated: June 2026
At Enaracare, we stand behind the quality of our products. We offer a 90-Day Money-Back Guarantee on all purchases. If you are not completely satisfied, we will make it right.
90-Day Money-Back Guarantee
We offer a full 90-day money-back guarantee from the date of purchase. If you are not satisfied with your results for any reason, simply contact us and we will process a full refund.
Eligibility for Returns
- Return request must be made within 90 days of the original purchase date
- Product must have been purchased directly from Enaracare's official website
- Proof of purchase (order number or receipt) is required
- Both used and unused products are eligible under our 90-day guarantee
How to Request a Refund
- Email us at support@enaracare.com with your order number and reason for return
- Our team will respond within 1–2 business days with return instructions
- Once your return is received and inspected, your refund will be processed within 5–7 business days
- Refunds are issued to the original payment method
Damaged or Defective Products
If you receive a damaged or defective product, please contact us within 7 days of delivery with photos of the damage. We will send a replacement at no cost to you.
Non-Refundable Items
- Gift cards
- Items purchased from third-party retailers (please contact the retailer directly)
Shipping Costs
Original shipping charges are non-refundable unless the return is due to our error (wrong item sent, defective product, etc.).
Late or Missing Refunds
If you have not received your refund within 7 business days of approval, please check with your bank or credit card company first. If the issue persists, contact us at support@enaracare.com.
Contact Us
For any refund or return inquiries:
Email: support@enaracare.com
Response time: 1–2 business days
