Frequently Asked Questions
Does it hurt?
EnaraCare uses ultra-fine cosmetic-grade micro-infusion technology designed for comfortable at-home use. Most users describe the sensation as a gentle tingling or light pressure rather than pain.
When will I see results?
Many users notice smoother, more hydrated-looking skin after their first treatment. For the best visible improvement in fine lines, firmness and overall skin appearance, we recommend consistent use every two weeks.
How often should I use EnaraCare?
For optimal results, use EnaraCare once every two weeks. Each sterile head is designed for a single treatment.
Why is EnaraCare different from other at-home micro-infusion kits?
EnaraCare combines professional-inspired micro-infusion technology with Genuine PDRN, Tripeptide-1 and Collagen in one complete at-home anti-aging system designed to support smoother, firmer and healthier-looking skin.
What is Genuine PDRN?
Genuine PDRN is an advanced skincare ingredient widely used in professional aesthetic treatments. It helps support the skin's natural renewal process and improves the appearance of texture, elasticity and overall radiance.
Is EnaraCare suitable for sensitive skin?
Yes. Our formula is designed for most skin types, including sensitive skin. If you have a specific skin condition or concerns, we recommend consulting your healthcare professional before use.
Can I use EnaraCare around my eyes?
Yes. EnaraCare may be used around the orbital bone where fine lines commonly appear. Avoid direct contact with the eyelids and eyes.
Do I need a new sterile head for every treatment?
Yes. Every micro-infusion head is designed for a single use to ensure hygiene, safety and optimal performance.
What if I'm not satisfied with my purchase?
Every order is backed by our 90-Day Money-Back Guarantee. If you're not satisfied with your purchase, simply contact our support team and we'll be happy to assist you with the refund process.
Products FAQs
Puff Beauty Haven stands out for its curated selection of skincare and makeup products that prioritize quality, efficacy, and a touch of elegance. Each product is handpicked to create a beauty haven for our customers.
Explore our detailed product descriptions, which include information on skin types each product is suitable for. Additionally, our skincare specialists are available to provide personalized recommendations.
At this time, we don't provide samples, but we offer a Puff Essentials Discovery Kit, perfect for those wanting to explore a selection of our curated products.
Certainly! Contact our beauty consultants for personalized assistance in choosing makeup shades that complement your skin tone and preferences.
Yes, all of our products are cruelty-free. We do not test on animals, and we ensure that our suppliers adhere to the same ethical standards.
Shippping & Returns FAQs
We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and in some locations, cash on delivery.
Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on your location. Please refer to our shipping policy or contact our customer service team for more information.
Once your order has been shipped, you will receive a tracking number via email or SMS, depending on the contact information provided at checkout. You can use this tracking number to monitor the status of your delivery.
Can't find your questions?
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.